Program Aide - Domestic Abuse Program (On Call)

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Location:

Omaha, NE 

Category:

Other Behavioral Health Positions

Salary:

$10.00 per hour
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Job Views:

573

Zip Code:

68105

Employment Type:

Part time

Loan Forgiveness?:

Yes

Posted:

12.06.2017
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Job Description:

At Heartland Family Service, we are committed to building a culture is trauma informed and values and celebrates diversity and inclusion. We believe this allows for better service delivery and innovation, as it encourages our employees to bring various experiences and uniqueness to the workplace. 

Trauma Informed Care is an approach to engaging people with histories of trauma that recognizes the presence of trauma symptoms and acknowledges the role that trauma has played in their lives.  Trauma Informed Care also acknowledges the effects of working with trauma survivors on our workforce, and seeks to build collaborative and supportive working environments and relationships. 

If you believe in our mission of creating healthy families and communities, and like a fast pace, collaborative and team oriented environment, then Heartland Family Service is the agency for you.

 SUMMARY DESCRIPTION OF WORK

Performs skilled programmatic duties of a routine nature, while providing support services to victims of domestic violence and sexual assault.

Work Schedule: 24/7 facility hiring all days and shifts. Availability for all shifts; days, evenings, and overnights preferred. Must be available to work holidays. Must be available to periodic attend day time trainings.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • *Responds to and documents all Safe Haven crisis calls.
  • *Utilizes intake procedures and consults with on-call Safe Haven designated staff prior to accepting domestic violence victims into facility.
  • *Responds to clients’ needs during overnight hours of facility operation.
  • *Orients clients to Safe Haven house rules and addresses client non-compliance as necessary to create a safe and secure environment for other residents.
  • *Monitors client self-administration of medication and follows procedures of recording.
  • *Secures facility, enforces bed times and addresses any problems noticed during overnight hours.
  • *Is dependable and punctual regarding scheduling and attendance.
  • Provides reports to Safe Haven staff and therapists regarding client activities and needs at shift change.
  • Meets regularly with Safe Haven Manager to review work schedule and address any issues noticed during overnight hours.
  • Coordinates with other program aides for continual coverage each month.
  • Displays a courteous and caring attitude at all times to the clientele, volunteers, and visitors of the Agency.
  • Cooperates and collaborates with program area staff, volunteers, and other Agency staff.
  • Abides by all specific program and Agency procedures, policies, and requirements.
  • Develops personal and program related skills through participation in internal and external training opportunities including printed material and audio and/or visual media.
  • *Creates, maintains and shares a appropriate a dynamic self-care plan.
  • *Strives to make connections between the agency and the larger community whenever possible in order to contribute to the agency’s ongoing fundraising and friend-raising efforts.
  • *Essential functions of this job is to be performed on company physical work site.
  • Performs other program related duties as assigned.

                                                                                                           *DENOTES ESSENTIAL JOB FUNCTIONS

Job Requirements:

MINIMUM QUALIFICATIONS 

  • High School Diploma.
  • Two years experience.
  • Valid driver’s license/acceptable driving record.

 

CORE COMPETENCIES

To excel an individual must demonstrate the following competencies to perform the essential functions of this position.

 

Safety

Employees are responsible for ensuring the physical and emotional safety for all clients, coworkers, volunteers, and guests of Heartland Family Service. When applicable, employees must also offer reasonable accommodations to enhance feelings of safety and security.   Employees must also demonstrate a deep commitment to diversity and inclusion, creating an environment where every client, employee and stakeholder can be authentic, valued and supported.

 

Trustworthiness

Employees are expected to establish rapport with others and cultivate a relationship based on mutual trust. Employees must contribute to a culture of openness and transparency that is joined with honest communication.  Core to this value is accountability.  Employees must commit to the personal choice of rising above one’s circumstances and demonstrating the ownership necessary for achieving desired results (See it, Own it, Solve it, and Do it).

 

Choice

Understanding motivation is internal and sustained change is only possible by choice, employees will offer options, within the constraints of individual capabilities, regulatory limitations, funding requirements, best practice models, etc., to clients, other employees, and external stakeholders. Staff will use this sharing of power to increase engagement and create “buy-in”. 

 

Collaboration

In order to achieve high engagement from both clients and employees, all employees are expected to focus on creating a “shared relationship” between all engaged in services. Employees will rely on a collaborative problem solving and teamwork approach, prioritizing the goals of Heartland Family Service first, the goals of their program second and their personal goals as an individual contributor last. 

 

Empowerment

Employees will focus on each individual’s strengths and build upon those strengths. Clients and staff will be given the freedom and support, within the constraints of individual capabilities, regulatory limitations, funding requirements, best practice models, etc.,  needed to grow and develop while being held accountable for achieving agreed upon goals.  Successes and failures will be mined for learning in order to propel continued growth. 

 

AMERICANS WITH DISABILITY SPECIFICATIONS

PHYSICAL DEMANDS

(The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT

(Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).        

While performing the duties of this job, the employee is not exposed to weather conditions.

The noise level in the work environment is usually moderate.

Company Info
Heartland Family Service 2101 South 42nd Street
Omaha, NE, United States

Phone: 402-553-3000
Web Site: https://www.heartlandfamilyservice.org

Company Profile