Therapist II - Heartland Housing Navigation



Omaha, NE 


Licensed Mental Health Professional, Licensed Professional, Licensed Substance Abuse Professional, Other Behavioral Health Positions

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Full time

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Job Description:

At Heartland Family Service, we are committed to building a culture that is trauma informed and values, which celebrates diversity and inclusion. We believe this allows for better service delivery and innovation, as it encourages our employees to bring various experiences and uniqueness to the workplace. 

Trauma Informed Care is an approach to engaging people with histories of trauma that recognizes the presence of trauma symptoms and acknowledges the role that trauma has played in their lives.  Trauma Informed Care also acknowledges the effects of working with trauma survivors on our workforce, and seeks to build collaborative and supportive working environments and relationships. 

If you believe in our mission of creating healthy families and communities, and like a fast pace, collaborative and team oriented environment, then Heartland Family Service is the agency for you. 


The Therapist will serve as a mental health/ substance abuse counselor to individuals and families participating in the Heartland Housing Navigation and Rapid Rehousing Programs in the Douglas, Sarpy & Pottawattamie County Area.  This position provides services for assigned individuals & families in collaboration with the Case Managers and Housing Navigators who are also working with the individuals & families.  The Therapist will be part of the team that seeks to provide supportive housing services. 

Professionals at this level are experienced and able to work with minimal supervision. Supervision of interns, students, etc. begins this level.  High production standards are especially required at this level.

Work Schedule: Monday through Friday, 8:30 a.m. to 5:00 p.m.

Essential Duties and Responsibilities

  • *Determines whether client is appropriate for agency services; determines needed level of care; refers (internal or external) to appropriate level of care.
  • *Conducts a comprehensive pre-treatment assessment, including 5 axis diagnostic impression and treatment recommendations; refers if other services are needed.
  • *Establishes a treatment plan, with client participation, which specifies treatment structure, outcomes, goals and objectives; within first 2 sessions.
  • *Works with clients outside the office: homeless shelters, transitional living sites, outreach centers, in the client home, etc.
  • Coordinates mental health and chemical dependency treatment with homeless team and continuum of care.
  • Provides educational workshops, classes and presentations on family life and other related topics as assigned.
  • *Provides counseling to individuals, couples and families in group or individual settings, within the framework of the treatment plan; monitors progress.
  • Handles cases of increasing complexity.
  • *Provides mental health crisis intervention as needed.
  • *Meets clinical requirements of third party payers (authorizations, reviews, documentation) and provides information necessary for prompt and accurate billing.
  • Maintains relationships with referral sources.
  • Coordinates care when provided by multiple practitioners.
  • Refers to other Heartland Family Service programs and other community services, as necessary either concurrent with services or for aftercare; follows up to complete referral.
  • Completes all case documentation for grant, clinical, and billing purposes.
  • Maintains clinical record, meeting established standards of timeliness and completeness.
  • *Is prompt and accurate in completing all required reports, statistics and other requirements.
  • Displays a courteous and caring attitude at all times to the clientele, volunteers, and visitors of the Agency.
  • *Cooperates and collaborates with program area staff, volunteers, and other Agency staff.
  • *Is dependable and punctual regarding scheduling and attendance.
  • Abides by all specific program and Agency procedures, policies, and requirements.
  • Develops personal and program related skills through participation in internal and external training   opportunities including printed material and audio and/or visual media.
  • *Creates, maintains and shares as appropriate a dynamic self-care plan.
  • *Strives to make connections between the agency and the larger community whenever possible in order to contribute to the agency’s ongoing fundraising and friend-raising efforts.
  • *Essential functions of this job are to be performed on company physical work site as well as in client homes, homeless shelters, office space, and other non-traditional settings. Ensure safety and security measures for in-home services are followed.
  • *Travel is required, included use of personal vehicle.
  • Performs other program related duties as assigned.

                                                      *DENOTES ESSENTIAL JOB FUNCTIONS

Job Requirements:


  • Masters Degree in Counseling, Social Work, or Marriage & Family Therapy
  • 2 or more years post Master’s degree Clinical Experience preferred
  • LMHP / LMHC and LADC preferred
  • Willing to obtain dual Iowa/Nebraska Licensure if not yet already obtained
  • Valid drivers license/ acceptable driving record




(The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.


(Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).        

While performing the duties of this job, the employee is not exposed to weather conditions.

The noise level in the work environment is usually moderate.

Company Info
Heartland Family Service 2101 South 42nd Street
Omaha, NE, United States

Phone: 402-553-3000
Web Site:

Company Profile