At Heartland Family Service, we are committed to building a culture that is trauma informed and
values and celebrates diversity and inclusion. We believe this allows for better service delivery and
innovation, as it encourages our employees to bring various experiences and uniqueness to the
Trauma Informed Care is an approach to engaging people with histories of trauma that
recognizes the presence of trauma symptoms and acknowledges the role that trauma has played
in their lives. Trauma Informed Care also acknowledges the effects of working with trauma
survivors on our workforce and seeks to build collaborative and supportive working environments
If you believe in our mission of creating healthy families and communities, and like a fast paced,
collaborative and team-oriented environment, then Heartland Family Service is the agency for
Essential Duties and Responsibilities
*Collaborates with and assists the Contract and Grant Coordinators in their efforts to secure
new grants and manage existing grants including the preparation of annual grant budgets.
*Prepares billings and reports for grants as assigned.
*Verifies contracts and grants are billed according to terms.
*Works closely with VP’s, Program Directors and other program staff; assures that on all
assigned grants that all reporting requirements and compliance regulations are met.
*Reconciles Accounts Receivable to billings as assigned.
*Reconciles bank statements as assigned.
*Maintains accounting records for subsidiaries and related entities; assures that all reporting
requirements and compliance regulations are met.
*Assists in the preparation of financial statements for board, administration, and other entities,
including journal entries, reconciliations, analysis, audit preparation, and other duties as
Act as a representative on various organizational teams or committees as needed.
Displays a courteous and caring attitude at all times to the clientele, volunteers, and visitors of
Cooperates and collaborates with program area staff, volunteers, and other Agency staff.
*Is dependable and punctual regarding scheduling and attendance.
Abides by all specific program and Agency procedures, policies and requirements.
Develops personal and program related skills through participation in internal and external
training opportunities including printed material and audio and/or visual media.
*Creates, maintains and shares as appropriate a dynamic self-care plan.
*Strives to make connections between the agency and the larger community whenever
possible in order to contribute to the agency’s ongoing fundraising and friend-raising efforts.
*Essential functions of this job are to be performed on company physical work site.
Performs other program related duties as assigned.
Adaptability- Demonstrates flexibility in the face of change. projects a positive demeanor and has the ability to manage multiple conflicting priorities without loss of composure.
Organization Time Management: Determines the appropriate allocation of time.
Task Management: Balances conflicting priorities in order to manage workflow, ensure the completion of essential projects, and meet critical deadlines.
Communication Skills-Understands that the most important aspect of communication is the act of listening and actively works to improve those skills. Speaks with confidence using clear, concise sentences and is easily understood. Produces well thought-out, professional correspondence to project a positive image of the business.
Customer Service- Interacts professionally with clients and associates at all times. Promptly responds to requests with accuracy and a courteous demeanor.
Team Player- Works as a competent member of the team, willingly providing back-up support for co-workers when appropriate and actively supporting group goals.
Judgment- Exhibits sound judgment and the ability to make reasonable decisions in the absence of direction. Swiftly refers problems/issues to the appropriate person(s) when necessary. Works effectively without constant and direct supervision or guidance.
Proactive/Resourceful-Demonstrates the ability to foresee problems and prevent them by taking action. Utilizes analytical skills and a broad understanding of the business to effectively interpret and anticipate needs.
AMERICANS WITH DISABILITY SPECIFICATIONS
(The physical demands described here are representative of those that must be met by an
employee to successfully perform the essential functions of this job. Reasonable accommodations
may be made to enable individuals with disabilities to perform the essential functions).
While performing the duties of this job, the employee is occasionally required to stand; walk; sit;
use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb
stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must
occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include
close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to
While performing the duties of this job, the employee is not exposed to weather conditions.
The noise level in the work environment is usually moderate.